ck971 Terms and Conditions — Rules for Using the Platform

1 Introduction and Acknowledgement

Welcome to the ck971 platform. These terms and conditions ("Terms") form a legally binding agreement between ck971 ("Company", "we", "our") and the user ("you", "player").

By using our services through the ck971 website, mobile application, or any other channel, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

Alongside these Terms, our Privacy Policy and Responsible Gaming Policy will also apply to your use of the platform.

2 Eligibility and Registration

2.1 Age Requirement

ck971 services are for persons aged 21 or above only. When creating an account you must confirm that you meet this age requirement. Registration by minors is strictly prohibited.

2.2 Registration Conditions

To create a valid account you must meet the following conditions:

• You must be at least 21 years of age.
• Each person may open only one account.
• All information provided at the time of registration must be completely true and accurate.
• You must be located in Bangladesh and operate the account in your own name.
• Operating an account on behalf of a third party is strictly prohibited.

2.3 Identity Verification (KYC)

ck971 reserves the right to verify your identity at any time. A national ID card, passport, or other government-issued document may be requested for this purpose. The Company reserves the right to hold withdrawals until the verification process is complete.

3 Account Management

3.1 Account Security

It is entirely your responsibility to keep your account username and password confidential. Never share your login details with any third party. You are responsible for all activity carried out through your account.

3.2 Updating Your Information

If any details registered on your account change (such as contact address or payment information), you must inform us immediately. You are responsible for any issues arising from outdated or incorrect information.

3.3 Account Closure

You may voluntarily close your account at any time. To do so, contact our customer support team. Any outstanding balance must be withdrawn before the account is closed.

4 Deposits and Withdrawals

ck971 supports the following payment methods: bKash, Nagad, Rocket, and bank transfer. All transactions are conducted in Bangladeshi Taka (BDT).

4.1 Deposit Conditions

• The minimum deposit amount is ৳300 (for each method).
• Deposits must be made only from a payment account registered in your own name.
• Making deposits using a third-party payment account is strictly prohibited.
• All deposits will be verified in accordance with Anti-Money Laundering (AML) policy.

4.2 Withdrawal Conditions

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally completed within 5 to 30 minutes.
• Withdrawal requests will be processed using the same method as the deposit.
• Identity verification (KYC) must be completed before a withdrawal can be made.
• Withdrawals cannot be made without first fulfilling the wagering requirements of any active bonus.

5 Bonuses and Promotions

5.1 Welcome Bonus

The ck971 welcome bonus is a 100% match bonus on the first deposit, up to ৳20,000. A 15x wagering requirement must be met before the bonus can be withdrawn.

5.2 General Bonus Conditions

• Each promotion may have its own terms. Read the specific promotion's terms before use.
• Claiming a bonus more than once from the same player, household, IP address, or payment method is prohibited.
• Bonuses are provided for genuine use only. Bonuses may be cancelled in cases of suspected abuse.
• The period for completing wagering requirements will be stated in the terms of each bonus.
• The maximum bet allowed using bonus funds will follow the rules stated in the specific promotion.

5.3 VIP Program

The ck971 VIP program has four tiers. A weekly cashback applies at each tier:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.

Progression through VIP tiers is determined based on overall activity and contribution. Details of VIP benefits are subject to change and the Company reserves the right to amend them at any time.

6 Betting and Gaming Rules

6.1 Betting Rules

All bets on ck971 are governed by the rules set by our Company. Once a bet is confirmed it cannot be withdrawn, though a cash-out option may apply in certain cases.

6.2 Technical Errors

If the outcome of any game is affected by a server error, network disconnection, or other technical issue, the Company reserves the right to void the relevant round and refund the bet amount.

6.3 Game Providers

Our platform offers games from various international providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. Each game has its own rules and return-to-player rate (RTP).

6.4 Multi-Bet

The multi-bet feature allows you to combine multiple events into a single bet. However, if one selection is voided it will affect the overall multi-bet. Visit our Multi Bet page for more details.

7 Prohibited Activities

The following activities are strictly prohibited on the ck971 platform. If such activity is detected, the account may be suspended or permanently closed and the associated balance may be forfeited:

• Creating or operating multiple accounts.
• Fraud, deception, or attempting to obtain bonus benefits dishonestly.
• Attempting to gain an advantage through bots, automated software, or other technical means.
• Any attempt at money laundering or processing of illegal funds.
• Collusion or coordinated fraudulent activity against other players.
• Registering or using services under a false identity.
• Attempting to hack or cause harmful interference to the platform's software.
• Assisting minors in using the platform.

8 Privacy and Data Protection

ck971 is committed to protecting your personal information. We keep your data secure using SSL encryption technology. Full details of how your information is collected, stored, and used can be found in our Privacy Policy.

8.1 Purpose of Data Use

• For account verification and management.
• For transaction processing and fraud prevention.
• For providing customer support.
• For meeting legal obligations and regulatory reporting.
• For improving platform services.

8.2 Cookies

Cookies are used to operate our website effectively and to improve the user experience. Cookies can be managed through browser settings, though disabling cookies may limit some services.

9 Responsible Gaming

ck971 places the highest importance on responsible gaming. Gaming should be done for entertainment, not as a source of income. We are committed to the mental and financial wellbeing of our players.

9.1 Self-Exclusion and Setting Limits

You may set the following limits at any time:

• Daily, weekly, or monthly deposit limits.
• Daily, weekly, or monthly loss limits.
• Self-exclusion for a set period (cooling-off period).
• The option to permanently close your account.

Parents and guardians are requested to remain vigilant so that minors cannot use the platform in violation of these terms and conditions. Parental control software can be used to prevent children from accessing sites of this nature.

10 Limitation of Liability

10.1 Service Availability

ck971 strives to ensure the highest standard of service. However, the service may be temporarily disrupted due to technical maintenance, third-party technical issues, or other reasons. In such cases, the company's liability will be limited.

10.2 Limitation of Damages

To the maximum extent permitted by applicable law, ck971 is not liable for any indirect, incidental, or consequential damages arising from gaming activities. However, the company is committed to resolving verified issues relating to deposit or winning amounts.

10.3 Third-Party Services

ck971 is not responsible for the actions of third-party game providers or payment processors on our platform. However, we will provide assistance in resolving any issues promptly.

11 Amendments & Termination

11.1 Amendment of Terms

ck971 reserves the right to amend these terms and conditions at any time. In the case of significant changes, notice will be given to the registered email address or on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

11.2 Account Termination

ck971 reserves the right to terminate an account without notice in the following circumstances:

• In the event of a breach of any clause of these terms and conditions.
• Upon detection of fraudulent or deceptive activity.
• In the event of failure to verify identity or provision of false information.
• Due to legal obligations.

11.3 Dispute Resolution

In the event of any dispute or complaint, please contact our customer support team first. We will review all complaints fairly and promptly. The dispute resolution process will be governed in accordance with the applicable laws of Bangladesh.

12 Contact

If you have any questions, comments, or complaints regarding these terms and conditions, please contact us in the following ways:

• Live Chat: Support available in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]
• Support Hours: Around the clock (BST, UTC+6)

These terms and conditions were last updated in January 2026. The previous version became invalid from that date. The Bengali version of these terms and conditions is authoritative. If there is any ambiguity in a translation, the Bengali version will be considered final.